Last updated:12/02/2026
1. Introduction
This Privacy Policy explains how WebsitePlugins.co.uk collects, uses, stores, and protects personal data when you browse our website, place an order, create an account, activate a licence, request support, or otherwise interact with us.
2. Who We Are
WebsitePlugins.co.uk is a website selling digital WordPress plugins, licence keys, updates, and related digital software services.
3. Personal Data We Collect
Depending on how you use the website, we may collect:
- name;
- email address;
- telephone number;
- billing address and country;
- order details and purchase history;
- account login details;
- website URL used for licence activation;
- support requests and related correspondence;
- technical data such as IP address, browser data, and basic website usage information.
4. Why We Use Your Data
We use personal data to:
- process orders and payments;
- deliver digital downloads and licence keys;
- provide account access and purchase records;
- validate, activate, and manage software licences;
- provide support and respond to enquiries;
- prevent fraud, misuse, or unauthorised licence sharing;
- maintain website security and performance;
- meet legal, accounting, and tax obligations.
5. Lawful Bases
We process personal data where necessary to perform a contract with you, comply with legal obligations, pursue legitimate business interests such as fraud prevention and service administration, or where you have given consent where consent is the appropriate basis.
6. Payments
Payments are processed by third-party payment providers such as Stripe. We do not store full card details on our website.
7. Email Address and Telephone Number
Important: Your email address is essential for order confirmation, digital delivery, licence communication, support, and account access. Your telephone number may be used as a backup contact method where needed for delivery, fraud-prevention, support, or account-related issues.
You are responsible for ensuring these details are valid and current.
8. Licence Data
For products that use licence activation, we may store data such as licence key, activation status, number of active sites, and the website URL used during activation or validation. This is used to manage licence limits, updates, and support eligibility.
9. Sharing of Data
We may share data only where necessary with service providers such as payment processors, website hosting providers, email service providers, WooCommerce-related systems, and technical service providers who help us operate the website and fulfil orders.
We do not sell your personal data.
10. Data Retention
We keep personal data for as long as reasonably necessary for order fulfilment, account administration, licence management, support, legal compliance, accounting, tax records, and dispute handling.
11. Your Rights
Depending on the law that applies to you, you may have rights including the right to request access to your data, request correction of inaccurate data, request deletion in some circumstances, object to certain processing, or request restriction of processing.
12. Cookies and Site Data
Our website may use cookies and similar technologies for essential site functions, account login, checkout operation, analytics, and website performance. Where required, you should be given appropriate information or choices about cookie use.
13. Security
We take reasonable technical and organisational steps to protect personal data, but no online system can be guaranteed to be completely secure.
14. Contact and Complaints
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us through WebsitePlugins.co.uk.
If you are in the UK and believe your data has been handled improperly, you may also have the right to complain to the Information Commissioner’s Office.
